• +92 312 1541431
  • info@piedrashermes.com

Piedras Hermes FAQs

  1. What types of gemstones does Piedras Hermes specialize in?
  2. Piedras Hermes specializes in a wide variety of gemstones including aquamarine, topaz, garnet, emerald, rubies, tourmalines, and other semiprecious and rare minerals, sourced directly from mines in Gilgit Baltistan.

  3. Are Piedras Hermes gemstones certified?
  4. Yes, all gemstones sold by Piedras Hermes will be certified by recognized gemological laboratories for authenticity and quality upon customer’s demand.

  5. Does Piedras Hermes offer customization services for gemstone jewelry?
  6. Yes, Piedras Hermes provides customization services where customers can choose gemstones and designs for bespoke jewelry pieces.

  7. How does Piedras Hermes source its gemstones?
  8. Piedras Hermes sources gemstones directly from mines in Gilgit Baltistan, ensuring fair trade practices and supporting local communities.

  9. Does Piedras Hermes ship internationally?
  10. Yes, Piedras Hermes ships gemstones and jewelry internationally, ensuring safe and secure delivery.

  11. What payment methods does Piedras Hermes accept?
  12. Piedras Hermes accepts various payment methods including credit/debit cards, PayPal, and bank transfers for both domestic and international orders.

  13. Does Piedras Hermes offer gemstone appraisal services?
  14. Yes, Piedras Hermes provides gemstone appraisal services conducted by certified gemologists for valuation purposes.

  15. Can customers visit Piedras Hermes in Gilgit Baltistan?
  16. Yes, Piedras Hermes welcomes customers to visit their showroom in Gilgit Baltistan to view gemstones and discuss custom jewelry designs.

  17. What is Piedras Hermes' policy on returns and exchanges?
  18. Piedras Hermes has a flexible return and exchange policy, allowing customers to return gemstones or jewelry within a specified period if they are not satisfied with their purchase.

  19. Does Piedras Hermes offer wholesale pricing for bulk orders?
  20. Yes, Piedras Hermes offers competitive wholesale pricing for bulk orders of gemstones and jewelry, catering to retailers and resellers.